Get in Touch

At FUINMALL, we value clear and open communication.
Therefore, if you have any questions about your order or our products, please feel free to contact us.

We aim to respond as quickly as possible during business hours.

Customer Support

For questions related to orders, shipping, or returns, please contact our support team.
As a result, your request can be handled accurately and efficiently.

Email: support@fuinmall.com

Business Hours

Our support team is available during the following hours:

• Monday – Friday: 9:00 AM – 6:00 PM (GMT)

• Closed on weekends and public holidays

As a result, inquiries sent outside business hours will be answered on the next business day.

Order Inquiries

When contacting us about an order, please include the following information:

• Order number

• Email address used at checkout

• A brief description of your inquiry

Therefore, we can assist you more efficiently.

Returns & Refunds

For questions regarding returns or refunds, please review our Refund & Returns page first.
As a result, many common questions can be answered immediately.

If further assistance is needed, our support team will be happy to help.

Shipping Questions

For shipping timelines and delivery details, please visit our Shipping & Delivery page.
Therefore, you can find the most up-to-date information before contacting us.

Additional Notes

Please note that we do not offer phone support at this time.
As a result, all inquiries are handled through email to ensure clear and documented communication.